Frequently Asked Questions

What is Physiotherapy?

Physiotherapy is a clinical health science and profession that aims to rehabilitate and improve a person's ability to move and function. Physiotherapists utilise their expertise in anatomy and physiology to assess, diagnose, treat and prevent a wide range of health conditions and movement disorders.

In simple terms, your physiotherapist is a mechanic for the human body.


Do I need a referral to see a Physio?

No. As a private patient you do not need a referral. You do however need a current doctors referral if you are claiming under WorkCover, MAC (Motor Accident Compensation), Department of Veterans Affairs (DVA) or the Medicare chronic disease management plan schemes (EPC).


What should I bring to my appointment?

It is helpful if you bring along any information you have about your injury. This may include doctors referral, recent X-rays and/or imaging reports.

If you are claiming under a third party insurance or WorkCover scheme please bring along the relevant documentation for this also.

Don’t worry if you don’t have any of these. They are not necessary for us to start your treatment.


Can I claim Physiotherapy on my private health insurance?

Yes. Depending on the type and level of your cover, your private health fund may assist with some or all of your consultation cost. For your convenience we have HICAPS onsite, so you can claim immediately.


We have one focus. You.
Longer appointments, and evidence based treatments. We treat the  whole person rather than isolated body parts.
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